Connect Cortif.AI with Slack, email, webhooks, and other tools to streamline your AI monitoring workflow

Integrations

Connect Cortif.AI with your favorite tools and services to streamline your AI monitoring workflow. Our integrations help you stay informed about model performance, drift detection, and system health across your entire stack.

Slack Integration

Get real-time alerts directly in your Slack workspace. Cortif.AI can post alert cards for model drift, accuracy drops, and other monitoring events straight to your chosen channels.

Setup Steps

Step 1 – Connect & Authorize

In Cortif.AI, go to Integrations → Slack
Click Connect to Slack
A Slack window will open - pick your workspace
Click Allow so Cortif.AI can send messages
- We only request what's needed to post alerts and list channels
- If your team uses private channels, you may need to invite the bot to that channel later

Step 2 – Choose a Channel & Test

Back in Cortif.AI, open the Slack settings
Select the channel where you want alerts to appear (e.g., #ml-alerts)
Click Send test
You should see a "Slack is connected!" message in that channel
If nothing shows up:
- Make sure the bot is a member of that channel
- For private channels, use "Invite" in Slack
- Try the test again

Step 3 – Configure Alerts

Head to Projects → Your Project → Alerts
Create or edit an alert rule
Under Notification Channels, enable Slack
Save the rule

From now on, when that alert triggers, Cortif.AI will send a rich card to your Slack channel with:

Alert name and severity
Triggering condition
Key metrics (accuracy drop, drift score, etc.)
Quick link to the dashboard

Advanced Settings

Mention users: Tag specific users or @channel in alert messages
Custom channels per alert: Route different types of alerts to different channels
Quiet hours: Pause Slack notifications during off-hours (still logged in dashboard)

Go to Integrations → Email
Click Add recipient
Enter the email address
Repeat for each recipient you want to notify

Step 2 – Test It

Click Send test email next to a recipient
Check your inbox
You should receive a test email from alerts@cortif.ai

Step 3 – Enable for Alerts

Navigate to Projects → Your Project → Alerts
Create or edit an alert rule
Under Notification Channels, enable Email
Select which recipients should receive this alert
Save

Email Alert Format

Alert emails include:

Subject: Clear alert summary (e.g., "🚨 High Drift Detected: Production Model")
Body:
- Alert details
- Triggering metrics
- Timestamp
- Link to dashboard
Attachments (optional): CSV of relevant metrics

Best Practices

Distribution lists: Use team email aliases (e.g., ml-team@company.com) instead of individual emails
Email filters: Set up filters in Gmail/Outlook to label Cortif.AI alerts
Escalation: Use email for critical alerts, Slack for warnings

Go to Integrations → Webhooks
Click Add webhook
Enter a name (e.g., "PagerDuty Production")
Enter the webhook URL (e.g., https://events.pagerduty.com/v2/enqueue)

(Optional) Add custom headers for authentication:

Authorization: Bearer YOUR_TOKEN
Content-Type: application/json

Click Save

Step 2 – Test the Webhook

Click Send test payload next to your webhook
Cortif.AI will POST a sample alert payload
Check your external system to verify receipt
If it fails, check:
- URL is correct and reachable
- Authentication headers are valid
- Your endpoint accepts POST requests

Step 3 – Connect to Alerts

Go to Projects → Your Project → Alerts
Create or edit an alert rule
Under Notification Channels, enable Webhook
Select which webhook(s) to trigger
Save

Webhook Payload Format

When an alert fires, Cortif.AI sends a POST request with this JSON payload:

{
  "event": "alert.triggered",
  "timestamp": "2025-10-02T14:35:00Z",
  "alert": {
    "id": "alert_abc123",
    "name": "High Drift Detected",
    "severity": "critical",
    "project_id": "proj_xyz789",
    "project_name": "Production Model"
  },
  "trigger": {
    "metric": "drift_score",
    "threshold": 0.7,
    "current_value": 0.85,
    "comparison": "greater_than"
  },
  "run": {
    "id": "run_def456",
    "started_at": "2025-10-02T14:30:00Z",
    "completed_at": "2025-10-02T14:35:00Z"
  },
  "links": {
    "dashboard": "https://app.cortif.ai/projects/proj_xyz789/runs/run_def456",
    "project": "https://app.cortif.ai/projects/proj_xyz789"
  }
}

Webhook Security

HTTPS only: We only support secure HTTPS endpoints
Signature verification: Coming soon - verify requests came from Cortif.AI
IP allowlist: Contact support for our webhook IP ranges
Retry logic: Failed webhooks are retried up to 3 times with exponential backoff

Common Webhook Integrations

PagerDuty

URL: https://events.pagerduty.com/v2/enqueue
Headers:
  Authorization: Token token=YOUR_INTEGRATION_KEY

Jira (create ticket)

URL: https://your-domain.atlassian.net/rest/api/3/issue
Headers:
  Authorization: Basic YOUR_BASE64_CREDENTIALS
  Content-Type: application/json

Microsoft Teams

URL: YOUR_WEBHOOK_CONNECTOR_URL
(No special headers needed)

Integration Management

Viewing All Integrations

Go to Settings → Integrations
You'll see all configured integrations:
- Status: Active, inactive, or error
- Last used: When the integration last sent a notification
- Alert count: Number of alerts using this integration

Editing an Integration

Click the integration name or the Edit button
Update settings (e.g., Slack channel, email recipients, webhook URL)
Click Save
Existing alerts using this integration will automatically use the new settings

Disabling an Integration

Click Disable next to the integration
Alerts will stop sending to this channel
The integration config is saved - you can re-enable anytime

Deleting an Integration

Click Delete (⚠️ this is permanent)
Confirm the deletion
Any alerts using this integration will automatically remove it from their notification channels